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Lacasanysa
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Privacy Policy

La Casa NYSA respects the privacy of its users and is committed to protecting personal data in accordance with the applicable regulations of the Republic of Serbia and the General Data Protection Regulation (GDPR). This Privacy Policy explains what data we collect, how we use it, and what your rights are.

Who Collects Data

NSM Global DOO

Futoska 103, Novi Sad 21000, Serbia

PIB: 114788463

Email: office@lacasanysa.rs

What Data We Collect

We may collect the following data:

  • first and last name
  • email address
  • phone number
  • delivery address
  • order information
  • IP address and technical data about site usage

We collect data only when you voluntarily provide it (purchase, contact form, newsletter).

How We Use Your Data

We use your data for the following purposes:

  • processing and delivering orders
  • communication regarding orders or inquiries
  • improving user experience
  • legal and accounting obligations

Data is not used for other purposes without your consent.

Analytics and Tracking

We use analytics and marketing tools (such as Google Analytics, Meta Pixel, and similar services) on our website to analyze traffic, improve the user experience, and measure the effectiveness of our campaigns. These tools may use cookies to collect anonymized data about your visits. Data is processed in accordance with applicable data protection regulations.

Analytics and marketing cookies are only activated with your consent, which you can give or withdraw at any time through the cookie settings on our website.

Sharing Data with Third Parties

Your data may only be shared with:

  • delivery services (for shipping)
  • payment services (CorvusPay, Banca Intesa)
  • analytics services (Google Analytics, Microsoft Clarity, Meta)
  • IT services necessary for site operation (Shopify, Vercel)

Data is never sold to third parties.

Data Retention

We retain personal data only for as long as necessary for the purpose for which it was collected, or as required by law.

Your Rights

You have the right to:

  • request access to your data
  • request correction or deletion
  • restrict processing
  • withdraw consent
  • file a complaint with the competent authority

To exercise your rights, you can contact us via email: office@lacasanysa.rs

Data Security

We take all technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

Privacy Policy Changes

We reserve the right to amend this Privacy Policy. All changes will be posted on this page.

Contact

For any questions regarding the protection of your personal data, you can contact us:

NSM Global DOO

Email: office@lacasanysa.rs